TQM scope and conditions for implementation

1. Areas covered by TQM

• Senior leadership
• Managers
• Employees
• Policy management
• Standardization
• Subcontractors and purchasing
• Quality circles
• Production control
• Process control
• Problem solving
• Measurement control
• Facilities and equipment management
• Education and training
• Environmental hygiene
• Daily management
• Statistical methods
• Safety control
• 5S management
• Health management
• Employee engagement and mobilization

2. Conditions for implementing TQM

• Begin with leadership commitment.
• Maintain persistence over time.
• Make appropriate organizational changes after committing to TQM so that people can see implementation taking effect.
• Give employees meaningful authority and responsibility.
• Establish an effective internal communication system.
• Develop a clear training strategy.
• Ensure everyone participates.