Main components of TQM

TQM includes the following areas:

1. Leadership roles
2. Management roles
3. Employees
4. Policy management
5. Standardization
6. Daily management
7. Quality circles
8. Problem solving
9. Statistical methods
10. Safety control
11. Process control
12. Facilities and equipment management
13. Measurement control
14. Inspection
15. Education and training
16. Subcontractors and purchasing
17. Production control
18. Removal of unnecessary items and orderly arrangement
19. Hygiene, cleanliness and the environment
20. Technology development and design management
21. After-sales service