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AS 9100 consulting and training

ITVC GLOBAL · BUSINESS SERVICES

AS 9100 consulting and training

What is AS 9100? 

AS 9100 sets quality management system requirements for organisations providing products and services to the aviation, space and defence (ASD) industry at every level of its supply chain. It supports consistent quality, cost and delivery performance through a common framework for managing processes and industry-specific requirements.

AS 9100 was first introduced in 1999. The International Aerospace Quality Group (IAQG), with representation from the Americas, Asia-Pacific and Europe, coordinates the 9100 series. This article explains AS 9100D, published in 2016. The September 2018 transition deadline mentioned in the original article is a historical milestone, not a current deadline.

AS 9100D incorporates ISO 9001:2015 requirements and adds aviation, space and defence requirements, including operational risk management, counterfeit-part prevention, on-time delivery and product safety. A new ISO 9001 edition does not automatically change the ISO 9001 basis of an existing AS 9100 edition.

AS 9100 development milestones from 1997 to 2016; original historical illustration.
AS 9100 development milestones from 1997 to 2016; original historical illustration.

Key changes in AS 9100D

IAQG presentation on the changes introduced in AS 9100D in 2016.
IAQG presentation on the changes introduced in AS 9100D in 2016.

Download the presentation on the changes: AS9100-D revision 2016 key changes and clause-by-clause presentation

Standards in the aerospace quality management family 

  • AS 9100 covers organisations that design, develop or provide aviation, space and defence products and services throughout the supply chain.
  • AS 9110 addresses quality management systems for aviation maintenance organisations, including maintenance, repair and overhaul (MRO) activities, with requirements specific to those operations.
  • AS 9120 addresses distributors and stockists of aviation, space and defence parts and materials. Its focus includes traceability, chain of custody and record control; it is not the manufacturing quality management standard. 

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Benefits of implementing AS 9100

  • More effective processes: AS 9100 helps organisations deliver consistent quality while continually improving their processes.
  • Better supply-chain visibility: AS 9100 is internationally recognised. Certification information in IAQG's Online Aerospace Supplier Information System (OASIS) can help customers identify and review certified suppliers.
  • Greater credibility: Independent certification provides evidence of conformity with the standard and helps build confidence among customers and potential partners.
  • Business opportunities: Some aerospace customers require their suppliers to hold AS 9100 certification. Meeting this expectation can support eligibility for new opportunities; certification alone does not guarantee contracts.
  • Improved customer satisfaction: An effective AS 9100 quality management system supports consistent provision of conforming products and services and improved customer satisfaction.
  • Continual improvement: By improving processes and reducing avoidable failures and costs, organisations can strengthen operations and retain customer confidence.

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Access AS 9100D from authorised sources

https://www.sae.org/standards/content/as9100d/

Preview AS 9100D

AS 9100 requirement headings

For copyright reasons, the overview below lists requirement headings only. Consult an authorised copy of the standard for the complete requirements.

QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS

1. SCOPE

2. NORMATIVE REFERENCES

3. TERMS AND DEFINITIONS

4. CONTEXT OF THE ORGANIZATION

4.1 Understanding the Organization and Its Context

4.2 Understanding the Needs and Expectations of Interested Parties

4.3 Determining the Scope of the Quality Management System

4.4 Quality Management System and Its Processes

5. LEADERSHIP

5.1 Leadership and Commitment

  • 5.1.1 General
  • 5.1.2 Customer Focus

5.2 Policy

  • 5.2.1 Establishing the Quality Policy
  • 5.2.2 Communicating the Quality Policy

5.3 Organizational Roles, Responsibilities, and Authorities

6. PLANNING

6.1 Actions to Address Risks and Opportunities

6.2 Quality Objectives and Planning to Achieve Them

6.3 Planning of Changes

7. SUPPORT

7.1 Resources

  • 7.1.1 General
  • 7.1.2 People
  • 7.1.3 Infrastructure
  • 7.1.4 Environment for the Operation of Processes
  • 7.1.5 Monitoring and Measuring Resources
  • 7.1.6 Organizational Knowledge

7.2 Competence

7.3 Awareness

7.4 Communication

7.5 Documented Information

  • 7.5.1 General
  • 7.5.2 Creating and Updating
  • 7.5.3 Control of Documented Information

8. OPERATION

8.1 Operational Planning and Control

  • 8.1.1 Operational Risk Management
  • 8.1.2 Configuration Management
  • 8.1.3 Product Safety
  • 8.1.4 Prevention of Counterfeit Parts

8.2 Requirements for Products and Services

  • 8.2.1 Customer Communication
  • 8.2.2 Determining the Requirements for Products and Services
  • 8.2.3 Review of the Requirements for Products and Services
  • 8.2.4 Changes to Requirements for Products and Services

8.3 Design and Development of Products and Services

  • 8.3.1 General
  • 8.3.2 Design and Development Planning
  • 8.3.3 Design and Development Inputs
  • 8.3.4 Design and Development Controls
  • 8.3.5 Design and Development Outputs
  • 8.3.6 Design and Development Changes

8.4 Control of Externally Provided Processes, Products, and Services

  • 8.4.1 General
  • 8.4.2 Type and Extent of Control
  • 8.4.3 Information for External Providers

8.5 Production and Service Provision

  • 8.5.1 Control of Production and Service Provision
  • 8.5.2 Identification and Traceability
  • 8.5.3 Property Belonging to Customers or External Providers
  • 8.5.4 Preservation
  • 8.5.5 Post-Delivery Activities
  • 8.5.6 Control of Changes

8.6 Release of Products and Services

8.7 Control of Nonconforming Outputs

9. PERFORMANCE EVALUATION

9.1 Monitoring, Measurement, Analysis, and Evaluation

  • 9.1.1 General
  • 9.1.2 Customer Satisfaction
  • 9.1.3 Analysis and Evaluation

9.2 Internal Audit

9.3 Management Review

  • 9.3.1 General
  • 9.3.2 Management Review Inputs
  • 9.3.3 Management Review Outputs

10. IMPROVEMENT

10.1 General

10.2 Nonconformity and Corrective Action

10.3 Continual Improvement

11. NOTES

11.1 Revision Indicator

ANNEX A CLARIFICATION OF NEW STRUCTURE, TERMINOLOGY AND CONCEPTS (INFORMATIVE)

ANNEX B OTHER INTERNATIONAL STANDARDS ON QUALITY MANAGEMENT AND QUALITY MANAGEMENT SYSTEMS DEVELOPED BY ISO/TC 176 (INFORMATIVE)

ANNEX C OTHER STANDARDS ON QUALITY MANAGEMENT AND QUALITY MANAGEMENT SYSTEMS DEVELOPED BY THE INTERNATIONAL AEROSPACE QUALITY GROUP (INFORMATIVE)

ANNEX D BIBLIOGRAPHY

ANNEX E AVIATION, SPACE, AND DEFENSE BIBLIOGRAPHY

FIGURE 1 SCHEMATIC REPRESENTATION OF THE ELEMENTS OF A SINGLE PROCESS

FIGURE 2 REPRESENTATION OF THE STRUCTURE OF THIS INTERNATIONAL STANDARD IN THE PDCA CYCLE

Related articles

AS 9100 implementation guide

Configuration management in AS 9100

Preventing counterfeit parts under AS 9100

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